Privacy Policy

Terms and Conditions

Welcome to K2 Pizza! By accessing or using our website, you agree to the terms and conditions outlined below. Please read them carefully before placing any orders. If you have any concerns or do not accept these terms, we advise against using our website or services.

1. General Information

• These terms and conditions govern the use of the K2 Pizza website (https://www.k2-pizza.co.uk/), including the ordering, payment, and delivery of our products.
• We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

2. Halal Certification

• Customers are required to specify if they prefer halal or non-halal meat when placing orders, as both options are available. Failure to specify will result in the default provision of halal meat.
• While K2 Pizza offers non-halal options, we guarantee that all halal meat products used in our menu are 100% halal certified.
• We are committed to transparency and ensuring our claims are accurate. For any inquiries regarding our halal certification, please contact us directly at 01753 520534 or visit our website at https://www.k2-pizza.co.uk/.

3. Ordering

• Orders can be placed through our website, by phone, or in person at our location.
• All orders are subject to availability. In the unlikely event that an item is unavailable, we will contact you to offer an alternative or issue a refund.
• Customers are responsible for ensuring the accuracy of their order details, including delivery address and contact information.

4. Delivery Policies

• K2 Pizza offers delivery services within specific areas, including the SL1, SL2, SL3, and SL4 postcodes and other nearby regions.
• Delivery charges are variable and depend on the delivery location. Exact charges will be provided at the time of order confirmation.
• Estimated delivery times are provided as guidelines and may vary due to traffic, weather, or other unforeseen circumstances.
• Customers must provide a valid address within the delivery area. Failure to do so may result in order cancellation.
• Delivery availability may vary, and we reserve the right to decline delivery to certain locations at our discretion.

5. Governing Law

• These terms and conditions are governed by the laws of England and Wales.
• Any disputes arising from the use of our website or services will be subject to the jurisdiction of the courts of England and Wales.